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A lot of new hosts today encounter a problem from their guests mainly because they don’t have any idea how to approach the business. In reality, this is quite common. Keep in mind that you have to consider the vacation rental business as a trial and error process at times. Now, you can make use of complaints to your advantage. Here are some ways on how to improve based on complaints.

Adjust the Price

One of the things that make clients complain a lot is when the property is not really worth every penny. You need to take a closer look if the property is priced competitively. You have to understand that the higher the price is for your vacation rental, the more people will expect something to get from what they are paying. You want to make sure that the price is right.

How do you do this? The first thing that you want to do is to do a lot of research. Try to check the different properties in your area offered to the same demographic. Next, you also want to take a closer look at the number of rentals in your area. The more rentals in your area, then you should have a good price for your vacation rental.

Make Everything Work

You will understand which part of the house or the property isn’t working. If you are just going to read the reviews and the complaints coming from guests, you will realize that there are some things that will need improvement in your property. One problem is that some homes have problems in their bathroom, kitchen, and other high traffic areas in the house. This is normal since there will always be the wear and tear factor. However, if you are dealing with those who are paying to stay in your property, there really is no excuse.

You have no other choice but to make a checklist and have someone repair these things in your property.

Understand how to make someone more comfortable

Is the bed too small? Or is the room too small for three people? These are just some things that you will have to take note of. If you want the best review, you need to make sure that everyone is comfortable. But of course, you will never know if the guests are going to be comfortable in your home.

Show What Has Been Improved

If you are going to receive complaints, you can showcase these reviews and let the guests know that you have fixed or improved the property. This will allow potential guests to see that you are constantly putting some time and money in your property and you are taking hosting seriously.

Getting bad reviews can be bad for your business. However, understand that it can also work on your favor. You will be able to get additional income to your property if you know where to start. Honest feedback is needed by homeowners who are renting their property to potential guests. You have to understand that with these tricks, you can maximize your property.

If you plan on having your house rented, then it is a good idea that you also take a closer look at the complaints made by past clients. Complaints can be a good thing if you are going to use it constructively. However, it can also destroy your business.

The reality is that every potential guest will most likely do their research. It is already uncomfortable for them to step into someone else’s home and live there for the next few days. One of the things that they actually look for is red flags that you are not a good host. What you want is to avoid complaints from popping up in your Airbnb post.

So how exactly can you stop the bad reviews from appearing? How can you ensure that you make the customers happy? Here are some strategies that you can go for.

Understand What They Need

The first thing that you have to do as a host is that you should know exactly what your guests need. Do the guests in your home need a comfortable bed? Or do they need a kitchen where they can cook? Try to anticipate what your market wants. And the best way to do this is by knowing who your target market is. The last thing that you want is to engage in a vacation rental business blinded who you are going to attract.

Is The Property You Offer Worth It?

Another thing that you have to ask yourself is if the property is actually worth it. You want to ask your friends and other travelers if the price of your vacation rental really something they are willing to pay for? Having a survey on your friends and relatives can be a good start.

Now, if you don’t have anyone who fits into the category of your market, then might as well try to see the other places in your area. Better yet, it is a good idea if you can try the other places and experience for yourself what the room and the property can offer on a given price tag. Here, you can also have an idea regarding the pricing.

Provide Extra Help for Free

On the part of guests, it is all about getting the best bang for their buck. You need to make sure that you provide something extra for them. This will help establish a good first impression especially once your guests enter the room. One of the things that you can do is to provide some complimentary snacks. You don’t have to provide them with food every day but the first time they enter your place, always consider them as hungry guests. Perhaps, they want a snack?

Communicate Well

And lastly, you want to be able to communicate well with your guests. You want to make sure that you are going to have your phone ready to answer any of their inquiries during their stay. Keep in mind that they might not know how to operate the washer or how to turn the heater on. These are some things that you may have to assist them with.

A lot of people think that being a host and opening a vacation rental brings in serious money. Though there are some hosts that are able to generate serious money from their property, it is also undeniable how some guests can be quite difficult. Now, how do you deal with guests that have complaints in your property? The last thing that you want is not to be able to settle the problem and let the problem escalate to the point wherein you end up with a bad review. This can be very problematic.

Here are some of the most simple ways on how to deal with complaints with your guests.

Listen to your guest and get all the details

The very first thing that you should be doing is to know the details of the complaint. Is it about the cleanliness of the property? Or is it about other people who are also staying in your property. Be sure that you get all the details in order to understand what you are dealing with. You want to make sure that you listen to every detail in order to find a way to create a workable solution for your guest.

Always be ready to answer questions

The next thing that you should do as a host is that you should be answering their inquiries fast. You want them to feel as if they are special. And the downside when it comes to having a vacation rental is that you don’t have a front desk reception that can accommodate inquiries. Instead, you will have to be the one answering everything.

The good news is that you can delegate this task. There are some vacation rentals that hire property management experts. Part of their service is that they answer the inquiries and questions of your guests. This means that you don’t have to wake up in the middle of the night or worry that you can’t answer the questions during your regular working hours.

Make everything self-explanatory

What you want is to make sure that you make everything self-explanatory. This means that you need to have a map on how to get to your property and instructions on how to get themselves in. Typically, you will also need to have a visual instruction. This way, it can be printed by the guests and they can easily go to the place and check-in even without your assistance.

Go the extra mile

Even if there will be some complaints about your property, it is a good idea to go the extra mile. Guests usually tend to appreciate the efforts of their host. This means that even if they have something negative to say about your property, this can stop them from writing it in the reviews. Instead, they might just communicate the problem to you privately after they stayed in your property.

If you opt to become a host, and you want to make sure that you deal with complaints, these are just some effective measures that you can go for.

A lot of people today choose to stay in a vacation rental over a hotel. It is quite practical to stay in this kind of property compared to a hotel since it is cheaper plus it has complete amenities. For a host, it is important that you don’t just accept any guest. There are instances wherein you will be dealing with rental abuse. Rental abuse can be tricky because the damage done on your property can cost a lot of money. Now, the best thing that you can do is to avoid this kind of incident in your vacation rental.

Use AirBnb Platform

Instead of just putting your property out there with a website, it is a good idea that you get your booking from Airbnb. Why is this so? The platform allows you to see the feedback from other hosts. Is the person renting on your property someone who is trustworthy? You also don’t have to ask for additional identification because the platform can provide you with this information already.

Don’t just accept everyone

You have to understand that you should also be picky who you are going to accept in your property. You want to do a bit of character check. Try to know why they are staying at your property. Also, you may even want to ask them for some proof that they are the person who is actually staying in the property.

Stay Near the Property

You might also want to live near the property. There are some hosts that live inside the premises of the property that is being rented. This way, you can easily remind someone if there is a possibility of rental abuse. But of course, it can also be a turn off for the guests. There are some guests that want to have privacy. That means they don’t want to have anyone else with them even if you just interact with the guests in the common areas.

Damage deposit

You also want to make sure that you are going to get a damage deposit. But of course, the damage deposit couldn’t be too expensive. You have to understand that a damage deposit will not stop a vandal completely. However, this can also serve as a deterrent. It can avoid guests from being reckless with the way they use your things inside the property.

Invest in security cameras

You also want to make sure that you are going to invest in a good security camera that will monitor the common areas of the house. However, you have to keep in mind that you shouldn’t be invasive when investing in a camera.
Aside from the cameras, you also want to install noise detectors that will tell you if it becomes a bit too loud in your property. This could easily mean that there is a party happening on the premises of your property.

If you plan on investing in a vacation rental, you want to make sure that you protect your property from abusive guests. This can be a tricky scenario because you want to be preventive in your approach.

If you are thinking of building a lucrative business that can generate a steady stream of income for you, might as well consider Airbnb. Just like Uber, Airbnb is a revolutionary business in today’s shared economy. Airbnb is a great way to maximize your real estate property. A lot of people have their own house rented. It can be a room or it can be a portion of the property. However, it is quite common for hosts to still find it hard to adjust especially in the first year. There could be some rookie mistakes that you make along the way that can decrease your booking rate or could even get your rating down. Of course, hosts want to skip this part. These are some of the mistakes that rookie hosts tend to encounter.

Overselling the property

You have to make sure that you are not overselling the property. You want to make sure that the expectations are met. The last thing that you want is your guest to be disappointed. The number one rule is to be honest about the way you write the details about your property. You want to make sure you write the nearest restaurants, train station, and other necessities within your property.

You also want to make sure that you are going to answer the inquiries and give honest answers to your potential guests.

Not providing a good map where the property is

The goal is to minimize the interaction between the host and the guest. You want to make sure that the map is not only provided in terms of a visual representation. You want to add pictures and landmarks in order to avoid any problem during the process of checking in. You also want to be available to your guests whenever they are lost. In fact, some hosts would even provide free pickup. Steve Barbarich Airbnb provides free pickup to guests in order to lessen the stress involved during check-in.

Not cleaning the property

You have to understand that you should still be cleaning the property even if there is someone checked in. You have to take out the trash and to ensure that you provide the guests with the needed towels, pillows and other necessities during their stay.

Not reading the reviews

You have to read the reviews. You need to make sure that you know exactly what is needed by your guests. You will have an idea on what to improve in your property once you start reading the reviews. Is the internet choppy at times? Perhaps, you need to make the map more user-friendly? These are just some examples of things that you can easily improve. You also have to answer the negative reviews and acknowledge their experience. This way, you can be sure that you get more guests in the future.

Steve Barbarich airbnb is a great way to maximize idle properties. However, it can be confusing for a lot of newbies. These are some things that they can avoid especially if their goal during their first year is to build a solid number of guests.

A lot of people are wondering how to turn their property into an Airbnb rental. The thing with Airbnb is that you have to consider many things. If you don’t have any experience running a vacation rental, things can be quite intimidating. What you have to understand though is that there are a number of things that you can do to make the transition smoother for your property to turn into Airbnb rental.

Steve Barbarich Airbnb can help you understand what is important in the world of Airbnb rentals. In fact,

vacationhomes365.com provide a variety of ideal homes that have been transformed into vacation rentals. Here are some things that you want to consider.

Invest in your interior design

You want to make sure that your home is going to stand out if you are going to have it rented. This also allows you to display stunning photos and ask for a higher fee. It is a long-term investment considering the fact that you will get more customers since your property stands out.

Repair the things that need to get repaired

You have to repair the things that should be fixed in your house. Perhaps, your kitchen sink needs a bit of repair? Or perhaps, your bathroom needs a bit of fixing? These are some things that you will need to consider if you are going to ensure that your guests are going to use your home without any problem.

Make it also a habit to have someone who is on standby who can repair the things that need to be repaired on your property. This ensures that everything is going to be running efficiently.

Prioritize the security features of your home

You also have to make sure that you are going to prioritize the security features of your home. This means that you should install CCTVs and even have locks that no longer need keys. This way, the guests can just key in the code in order to access their room and the common areas.

Provide reminders for the guests

Keep in mind that it is still your property. By providing reminders how to provide courtesy to other guests, you can prevent problems from taking place. For instance, you may want to remind your guests to clean after the plates as they use it for their meals.

Provide accurate photos

Once you are done making the necessary repairs and changes in your home, it is time that you make it look good in the photos. But of course, you also want to make sure that the photos aren’t really misleading. If you are going to mislead your guests, you can expect cancellations and even negative reviews that can impact your booking in the future.

Running an Airbnb business can be tricky. However, keep in mind that it is also worth it. You can enjoy guests choosing your property over hotels mainly because they can save some money this way. But of course, be sure to follow these things considering the competition that you might have within your area.

A lot of people are thinking of how to earn some cash from their real estate. Whether you have an extra room that isn’t being utilized or if you are going on a vacation for a month, then perhaps, you want to transform your property into an Airbnb.

If you are going to transform your home into an Airbnb, you might want to ask why you would want to do this? Ultimately, it can provide you with extra cash. In addition to this, Airbnb is highly reputable making it such a great option for a lot of individuals. It is also true that by turning your property into an Airbnb, you don’t have to deal with long-term renters that may damage your property.
So how do you turn your property into an Airbnb?

Know your location well

First, you want to make sure that you know the location well. Are there a lot of other properties that are being turned into an Airbnb from where you are staying? You have to understand that if you see a couple of properties turning into an Airbnb, then there is actually a demand in your location.

You also want to know your location well because you will most likely have to guide your guest where he or she could be going especially if the guest is on vacation.

Providing the necessary amenities

You have to understand that your property needs to have the necessary amenities. Among samples of must-haves in an Airbnb include internet, clean bathrooms, clean rooms complete with a cozy bed. And also, it should be secured. It is imperative that all of these things are present in your property before you let other people rent your place. Also, you may want to invest in repairing important things in your home. You don’t want your guest to encounter a broken faucet or a broken washing machine that you promised in your post.

Competitive pricing

You also want to be sure that you are going to provide a competitive price for the property. You want to make sure that potential clients will choose your place. In fact, you may want to compare the price to other properties. This way, you will have an idea about the best price for your property.

Choose your guests wisely

You also want to choose the guests. In fact, read a bit about the profile of your guest. Does he or she have a bad review from previous hosts? If so, then maybe, this is already a red flag that you should start considering.

Consider guiding your guest from start to finish

It is crucial that you are going to guide your guest from start to finish. It is important for the guest to know exactly where your property is. And also, you will have to provide a map and all the necessary security features to ensure that they will have peace of mind as they stay in your home.

Becoming a host isn’t exactly the easiest thing that you can do. You will have to worry about so many things. However, if you complete all of these things, you can easily earn a good amount of money.

Checkout

vacationhomes365.com for more info.